Last updated: June 2026
Your privacy matters to us. This Privacy Policy explains how Nepargo collects, uses, stores, and shares your personal data when you use our platform.
1. Information We Collect
- Account Information – Name, email address, phone number, business details.
- Verification Data – Government ID, business registration documents for KYC.
- Transaction Data – Orders, payments, invoices, and communication records.
- Usage Data – Pages visited, search queries, device type, IP address, browser.
- Communications – Messages sent through our inquiry and chat systems.
2. How We Use Your Data
- To operate and improve the Nepargo marketplace.
- To verify identity and prevent fraud.
- To process transactions and send related communications.
- To personalise your experience and recommend relevant products.
- To comply with legal obligations.
3. Data Sharing
We do not sell your personal data. We may share it with:
- Other Users – Your business name and contact details are visible to counterparties in a transaction.
- Service Providers – Payment processors, cloud hosting, and analytics partners under strict data agreements.
- Authorities – When required by law or to prevent fraud.
4. Data Retention
We retain your data for as long as your account is active and for a reasonable period thereafter, as required by law. Transaction records are retained for a minimum of 7 years for audit and tax purposes.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to certain processing or request data portability. To exercise these rights, contact us at privacy@nepargo.com.
6. Cookies
We use cookies to maintain sessions, analyse traffic, and improve user experience. You can control cookie settings through your browser, though disabling them may affect platform functionality.
7. Security
We use industry-standard encryption and security practices to protect your data. However, no method of transmission over the internet is 100% secure.
8. Changes to This Policy
We may update this policy from time to time. We'll notify you of material changes via email or a platform notification.
9. Contact Us
For privacy-related queries, contact privacy@nepargo.com or visit our contact page.